💡 [REQUEST] - Add "Start New/Reset Chat Session" in Admin Chat Widget

[medchedli]

Summary

This feature request proposes adding the ability for Hexabot Admin UI users to initiate a new chat session directly from the admin chat widget within the Hexabot visual editor frontend app.

Currently, when an admin user logs into the Hexabot visual editor, they are automatically authenticated to the admin chat widget. While this provides immediate access to the chat interface, it bypasses the standard new chat session initialization process that a regular user would experience. This means that any custom welcome messages or initial chatbot behaviors configured for new sessions are not triggered for the admin user.

Problem:

This limitation makes it difficult for admin users to fully test the initial interaction and welcome message of their chatbot during the conversation flow design and testing phase. They are unable to directly observe how a new user would first engage with the chatbot, including any configured welcome messages or introductory sequences. This hinders the ability to thoroughly validate the user experience from the very beginning of a conversation.

Proposed Solution

We propose adding a new option within the admin chat widget that allows the admin user to "Start New Chat Session" or "Reset Chat Session". Clicking this option would:

1. Clear the current chat history within the admin widget.
2. Simulate a new user initiating a conversation.
3. Trigger the configured welcome message and initial chatbot behavior as defined in the Hexabot settings.